{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"E061 Conversation Not Communication with Susan Heaton-Wright","description":" In this episode, we take a deep dive into why it is more productive to have conversations rather than communication. As a former opera singer, Susan shares with us her five-step SuperStar Communicator methodology and why it is important to own our space and ensure that as leaders we are listening as well as speaking.   KEY TAKEAWAY \u201cThere are a lot of things that we can do with the voice, to make it interesting, to engage our audience, but also to have that self-awareness that we could have what I call emotional leakages from our voice. We could be saying something very profound but our nerves could distract our audience and put a question mark next to our credibility.\u201d   ABOUT SUSAN Susan Heaton-Wright is a multi-award-winning businesswoman, International Speaker, former Prize Winning Opera singer and the founder of SuperStar Communicator. She empowers emerging leaders to communicate with impact, confidence, clarity, and credibility in all business conversations for career success. SuperStar Communicator delivers speeches, facilitates workshops and coaching; working with multi-national companies globally; professional associations and the Education Sector \u2013 and has worked with attendees from more than 130 countries world-wide. Susan is the EMEA Launch leader for leadership programmes within the pharmaceutical sector. Susan lives in Hertfordshire with her husband; swims, surfs, plays the viola in an orchestra, and sews her hand made wardrobe.    Susan\u2019s Book: The Superstar Communicator 30 Day Plan: to transform your business conversations for career success* Superstar Communicator Grab your 10 Top Tips for presentations: https:\/\/superstarcommunicator.com\/presentation-skills-top-tips\/   CONNECT WITH SUSAN: LinkedIn:          https:\/\/linkedin.com\/in\/susanheatonwright Instagram:        https:\/\/instagram.com\/susanheatonwright1 Facebook:        https:\/\/facebook.com\/superstarcommunicator YouTube:          https:\/\/youtube.com@superstarcommunicator    ABOUT THE HOST \u2013 MEL LOIZOU Mel is a Coach, Facilitator, Podcast Host & Mum. Specialising in leadership and change management in the Higher Education sector, Mel uses her Fish Climb Trees philosophy to help individuals, teams and organisations, shift from that place of believing they can\u2019t, to one where they know they absolutely can.  If you would like Mel to help you with your leadership and change management challenges, then please book a free 30 min call via https:\/\/calendly.com\/melloizou\/initialchat   Check out Mel\u2019s: Leadership Programme: https:\/\/divedeepclimbhigh.co.uk\/leadershipprogramme Reset, Refocus, Rejuvenate Retreat: https:\/\/divedeepclimbhigh.co.uk\/retreat Book, When Fish Climb Trees:  https:\/\/divedeepclimbhigh.co.uk\/book TEDx Talk, Ditch Your Fishnets, Boost Your Resilience: https:\/\/www.ted.com\/talks\/mel_loizou_ditch_your_fishnets_boost_your_resilience   CONNECT WITH MEL https:\/\/www.linkedin.com\/in\/melloizou\/ https:\/\/www.instagram.com\/mel.loizou\/ https:\/\/twitter.com\/Mel_Loizou https:\/\/www.divedeepclimbhigh.co.uk   HOSTED BY: Mel Loizou DISCLAIMER: The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence. *As an Amazon Associate, I earn from qualifying purchases. ","author_name":"Dive Deep, Climb High","author_url":"https:\/\/sites.libsyn.com\/404933","html":"