{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Rusty Jensen: Using Artificial Intelligence for CCaaS","description":"Artificial Intelligence is not just a futuristic pipedream; it's here now! Rusty Jensen of Nice inContact tells us how AI fits into hosted voice, and how that combination translates to higher customer satisfaction.","author_name":"AVANT Technology Insights","author_url":"http:\/\/sites.libsyn.com\/228302\/site","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/16034066\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/121164200"}